WE’RE HIRING A CUSTOMER SUPPORT REP!
JOIN THE GO FAST CAMPERS TEAM IN MANHATTAN, MT
Go Fast Campers (GFC) is looking for a Customer Support Rep who thrives on solving problems, delivering killer customer service, and being part of a brand that lives for adventure and embraces the unknown. If you’re fired up about the outdoors, have a thing for constant improvement, and a stellar attitude centered on solutions, then we want to hear from you.
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Pay Range: $18-$22/hr
Location: Manhattan, MT. Remote-Hybrid, local to Gallatin Valley is required.
Job Type: Part-Time, Hourly, Non-Exempt.
Schedule: M-F | 9am-2pm MT
Training & Onboarding: Onsite for the first 90 days
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ABOUT THE ROLE
As a Customer Support Rep, you’re the first point of contact for our customers. Whether it’s answering product questions, handling orders, or troubleshooting, you’ll bring your A-game to every interaction—making sure every GFC customer walks away with a seamless experience.
WHAT YOU’LL DO
- Deliver top-tier customer support via phone, email, and chat
- Assist customers with product details, order status, and issue resolution
- Keep customer records sharp and accurate
- Be the voice of our customers—helping improve processes by sharing key insights
- Work closely with Sales, Production, and Install Operations to ensure a flawless experience
- Help build out articles, FAQs, and troubleshooting guides
WHAT WE’RE LOOKING FOR
- Customer-centric mindset – You genuinely love helping people and solving problems
- Strong communicator – Clear, concise, and confident in every interaction
- Problem-solving machine – You don’t just fix issues, you prevent them
- Adaptable & fast-paced – Thrives in an evolving environment
- Detail-oriented – You keep things accurate, organized, and on point
QUALIFICATIONS & EXPERIENCE
- 1-2 years of experience in customer service, retail, or a related field
- Bonus: Experience in the outdoor, automotive, or overlanding industries
- Double Bonus: You currently own a GFC camper/topper/RTT
- Strong written and verbal communication skills
- Familiarity with customer service software and CRM systems
- Passion for adventure and the GFC brand
At GFC, we exist to give our customers the confidence to explore, so they can see the world for what it really is.
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HOW TO APPLY:
Fill out the application HERE